Refund Policy

SCHIMIDT GROUP LLC aims to present clear offer terms, billing information, and customer support across its websites and online brands. Because our business may include digital products, one-time offers, support packages, promotional offers, and selected recurring subscriptions, refund eligibility may vary depending on the specific product or offer page.

1. General Refund Principles

Refund decisions are made based on the nature of the offer purchased, the billing terms disclosed at checkout, the delivery status of the product or service, and the facts of the individual request.

We may review refund requests in situations including, but not limited to:

• duplicate or accidental charges;
• technical issues that prevent access and cannot be resolved within a reasonable timeframe;
• billing errors or unauthorized charges reported promptly;
• material failure to deliver the purchased product or service as described.

2. Digital Products and Online Offers

Due to the nature of digital products, downloadable materials, informational resources, and access-based content, all sales are generally considered final once access has been granted, the content has been delivered, or the product has been downloaded or used.

However, we may consider refunds in cases such as:

• the product was not delivered as described on the applicable offer page;
• you were charged more than once for the same transaction;
• there is a verifiable technical issue that prevents access and we are unable to resolve it.

3. One-Time Support Packages

One-time support packages are generally processed as single-payment support-based offers connected to a specific page, initiative, or stated purpose. Because these are one-time support transactions, refunds are not automatically guaranteed after payment is completed.

Refunds for support packages may be considered in limited situations, including:

• duplicate charges;
• processing errors;
• clearly documented transaction mistakes;
• other exceptional cases reviewed by our support team.

4. Subscription-Based Offers

For subscription-based offers, recurring billing will only apply where clearly disclosed on the specific offer page before purchase. If you purchase a subscription-based offer, you may cancel future renewals according to the instructions provided for that offer.

Refund requests for subscription charges are reviewed based on the timing of the request, whether the subscription benefits or access were used, and the terms shown at checkout. In many cases, cancellation will stop future billing but will not automatically guarantee a refund for charges already processed.

5. Promotional Products or Special Campaign Offers

Some offers may involve promotional products or special campaign-based offers. Refund eligibility for these offers depends on the specific product type, delivery status, and offer terms shown at the time of purchase.

If a physical promotional item is ever included in a specific offer, any applicable shipping, handling, or fulfillment charges may be non-refundable unless otherwise required by law or stated on the offer page.

6. Refund Request Process

To request a refund, please contact us and include the following information:

• your full name;
• the email address used at checkout;
• order number, invoice number, or transaction ID, if available;
• a short explanation of the issue and reason for the request.

Once we receive your request, we may review the transaction and any supporting details before making a decision. If approved, refunds are typically sent back to the original payment method used for the purchase.

7. Processing Time

Approved refunds are generally submitted within a reasonable processing period. The time it takes for the refunded amount to appear on your statement depends on your payment provider, bank, or card issuer.

8. Chargebacks and Payment Disputes

If you believe a charge is incorrect, we encourage you to contact us before initiating a chargeback or payment dispute. In many cases, issues can be resolved more quickly through our support team.

Fraudulent, abusive, or unsupported refund claims may be denied where permitted by law.

9. Changes to This Refund Policy

We may update this Refund Policy from time to time to reflect operational, legal, regulatory, or business changes. When we do, we will update the “Last updated” date at the top of this page.

10. Contact Us

If you have questions about this Refund Policy or would like to submit a refund request, please contact us: